1. Identity of the entrepreneur

Name: Furrley

Business address: Bermweg 234, 2906 LG, Capelle a/d IJssel

Phone number: 010-3032577

E-mail: info@furrley.com

Availability: 8:00 AM – 6:00 PM

Chamber of Commerce number: 82641498

2. Applicability and assignment

2.1. These general terms and conditions apply to all offers, (purchase) agreements and deliveries between Furrley (hereinafter referred to as: “Furrley”)

and the hereinafter referred to as the client, whereby Furrley sells or delivers goods and/or parts of goods, or services to the client. Including any agreement concluded

remotely between Furrley and client.

2.2. Before the agreement (remotely) is concluded, the general terms and conditions will be made available to the client, unless otherwise agreed in writing.

2.3. If the agreement (at a distance) is concluded electronically, the general terms and conditions can be made available to the client electronically in such a way

that it can be easily stored by the client on a durable data carrier, unless otherwise agreed in writing.

2.4. All services and offers on the part of Furrley, under whatever name they may be known and in whatever manner, are without obligation, unless otherwise agreed.

mention.

2.5. The agreement will only be concluded after written confirmation.

2.6. Deviations, including additions or extensions to these general terms and conditions, are only valid if agreed in writing by both parties.

In the event of conflicting terms and conditions, the additions or extensions to the general terms and conditions shall prevail.

2.7. In the event that any provision of these general terms and conditions – including any additions or extensions to these general terms and conditions – is or becomes null and void,

the remaining provisions will remain in full force and the Client and Furrley will consult with each other in order to agree on new provisions to replace the void/annulled provision(s).

The purpose and scope of the general terms and conditions will be taken into account as much as possible.

2.8. Furrley expressly rejects the applicability of other general terms and conditions than the underlying ones.

3. Client details

3.1. The Client guarantees the accuracy and reliability of the data provided by it, even if these originate from third parties, to the extent that this is required by the nature of the agreement.

does not otherwise arise. If this information proves to be incorrect, Furrley has the right to terminate the agreement.

3.2. Furrley will only use this information to confirm and ratify orders under the applicability of the conditions and these general terms and conditions.

4. Offer/agreement

4.1. If an offer has a limited period of validity, or is made under other conditions, this will be explicitly stated in the offer. The agreement is concluded by offer

and acceptance.

4.2. If the client has accepted the offer electronically, Furrley will immediately confirm receipt of acceptance of the offer electronically.

Until receipt of acceptance has been confirmed by Furrley, the client may cancel the agreement.

4.3. The offer contains a complete and accurate description of the products and/or services, whereby the description will be sufficiently detailed to allow a proper assessment of the

offer by the client possible. If Furrley uses images, these are indicative. All images, photos, drawings and data concerning specifications on the website

by Furrley are indicative and cannot give rise to compensation or termination of the agreement. No rights or obligations can be derived from these images.

4.4. Obvious mistakes or obvious (typing) errors in the offer do not bind Furrley.

5. Prices

5.1. Unless otherwise expressly stated in writing by Furrley, all prices stated are in Euros and are exclusive of VAT and other levies of any kind.

nature whatsoever imposed by government or margin scheme.

5.2. Changes in taxes, excise duties and similar government levies will be passed on in both the non-agreed and agreed prices.

5.3. Without prejudice to the changes mentioned above, price increases resulting from changes in factory and/or importer prices and in exchange rates may also be passed on to

the client. After notification of this change, the client has the right to terminate the agreement if the seller increases the agreed price after the agreement has been concluded.

Termination must take place within seven days of notification.

5.4. Shipping costs will be visible once the product has been added to the shopping cart.

5.5. Price changes due to promotions that have occurred after a product has been ordered are not possible.

5.6. Furrley gives its business customers a recommended price. It is prohibited for business customers to sell Furrley products for less than the recommended price.

If products are sold below the recommended retail price, the client will forfeit an immediately claimable fine of € 1,000. For each subsequent day, including a part day, that the violation continues, the client will be liable

a fine of €250, capped at €25,000.

5.7. Prices are subject to indexation.

6. Payment and terms

6.1. Payment must be made using one of the payment methods from the webshop, unless otherwise agreed in writing.

6.2. If the payment term has expired and payment has not been made, a payment reminder will be sent to the client. This reminder will inform the client of the

default and indicates that the opportunity is offered to pay within 14 days after the date.

6.3. Furrley is authorized to collect the amount owed to Furrley after the aforementioned period has expired, without further notice of default or announcement.

amount.

6.4. If Furrley hands over the claim for collection, the client is liable for the extrajudicial collection costs. These costs are calculated according to the collection rate

as laid down in the Debt Collection Costs Act or the successor to this Act, plus VAT, without prejudice to the right of Furrley to instead claim the actual extrajudicial collection costs incurred

to claim.

6.5. If the client is in default of any payment, Furrley is entitled to suspend (the execution of) related agreements with the client,

or to dissolve.

7. Retention of title

7.1. Furrley retains ownership of the goods sold by it to the client as long as the client has not (fully) paid the total amount due under the agreement.

has complied. The Client is obliged to ensure careful handling of the product and does not have the right to transfer goods to third parties, to pledge them, to pawn them, to remove them from the premises of

to remove or have removed the delivery until the entire purchase price and any associated interest and costs have been paid in full. In the event of a violation of the aforementioned, the product will become immediately claimable without intervention

from the judge.

7.2. This article also applies in the event of bankruptcy.

8. Delivery and transfer of risk

8.1. The client is obliged to ensure:

a. the accessibility of the place where delivery must take place and that, insofar as this is possible, everything possible is done to ensure smooth delivery of the ordered goods

to make possible;

b. receiving the order;

c. any replacement person or staff member who can receive the product in the event of absence.

8.2. Shipping costs incurred, as well as return costs, are for the account of the client. Reimbursement of shipping costs will only take place if the entire agreement is revoked.

8.3. Costs incurred as a result of the client being in default due to failure to comply with Article 8 paragraph 1 will be charged to the client.

8.4. The risk of loss or damage to the items that are the subject of the order shall pass to the client at the time at which they are delivered to the client.

are legally and/or factually delivered and thus placed in the power of the client or a third party to be designated by the client.

9. Cancellation

9.1. When purchasing products, the client has the option to cancel the agreement within 14 days. If an appointment for delivery has already been made within this period,

If the parties have agreed otherwise, the agreement can be cancelled up to 24 hours before the time of delivery.

9.2. The cooling-off period commences on the day after receipt of the product by the client or a representative designated in advance by the client and made known to Furrley.

9.3. During the cooling-off period, the client will handle the product and packaging with care. The product may only be unpacked to the extent necessary to assess

or the product will be retained. The products must be unused. If the client exercises the right of withdrawal, the products will be returned with all accessories supplied and - if reasonably possible -

possible – be returned to Furrley in its original condition and packaging, in accordance with the instructions provided by Furrley.

9.4. The costs of return shipment are borne by the client.

9.5. In case of cancellations, the customer will receive store credit.

10. Conformity

10.1. The delivered part possesses the properties that the client may reasonably expect on the basis of the agreement. If the product does not meet reasonable expectations

meets, the client is in principle entitled to replacement. If replacement is not possible, an equivalent product will be offered, if this is not possible, the client has the right to

to terminate the agreement.

10.2. An appeal to non-conformity will not succeed if it is stated that the delivered product deviates in color from what was agreed. Furrley uses for its products

natural hair, which may result in the actual color differing slightly from what was mutually agreed.

10.3. The Client must examine upon or immediately after delivery whether the delivered goods or services correspond to the agreement.

10.4. Alleged deviations from reasonable expectations must be reported to Furrley within 14 days of receipt.

10.5. If the product shows a demonstrable defect or fault upon delivery, it can be exchanged for an equivalent, comparable part, if in stock, within 7 days.

to be calculated from the day after delivery. The product must be returned in its original condition. If the product is not in stock and the client has reported the defect or fault in time, the client will

entitlement to partial or full refund of the purchase price.

10.6. If the client has not reported the defect in a timely manner, he is not entitled to any refund of money or replacement of the product.

10.7. The Client is obliged to inform Furrley in a timely and written manner of any inaccuracies in the delivered goods. Notifications must be made within 7 days of the delivery date.

must be made known to Furrley in writing.

11. Warranty

11.1. The warranty period is fourteen days after delivery.

11.2. The warranty only applies to defects that Furrley cannot demonstrate are the result of use not in accordance with the intended purpose.

11.3. The warranty shall lapse if the alleged defect was known or could reasonably have been known at the time the agreement was concluded.

11.4. For hygienic reasons, Furrley reserves the right to cancel the warranty period if the products, in Marjory Alice's expertise and opinion,

Hair is no longer for sale.

11.5. Furrley can only offer a guarantee when the client uses the products properly. If silver shampoo or paint is used without any approval

from Furrley the warranty on the product expires immediately.

11.6. If the product is defective within the warranty period, except in the case of intent or deliberate damage, the client is entitled to replacement of the product. If the client

If you do not wish to have the product replaced, the purchase price will be refunded.

11.7. Furrley only offers a guarantee if the products have been installed in accordance with the guidelines of Furrley. If the guidelines of Furrley have not been followed,

used, the client cannot hold Furrley liable for this.

12. Liability

12.1. Furrley is not liable for miscommunication, delay or improperly received order information and messages resulting from the use of any means of communication,

unless and to the extent that there is intent or gross negligence on the part of Furrley.

12.2. In all cases, liability is limited to the amount agreed between the parties.

13. Force Majeure

13.1. Furrley and the client are not obliged to fulfil any obligations towards each other in the event of force majeure.

13.2. Force majeure is understood to mean all external demonstrable unforeseen causes over which Furrley or the client had no influence. Both parties have

the right to invoke force majeure if the circumstance preventing performance of the agreement occurs after the obligation should have been fulfilled.

13.3. Parties may suspend their obligations under the agreement during the period that the force majeure continues. If this period lasts longer than one month, each party is

either party is entitled to terminate the agreement without any obligation to pay damages to the other party.

14. Complaints

14.1. Complaints are understood to mean: all grievances relating to the performance of the agreement.

14.2. Furrley has a complaints procedure and handles complaints in accordance with this procedure. All complaints about products should be sent to Furrley. If

If this is not addressed directly to Furrley, you have a forwarding obligation to ensure that the complaint is received by Furrley.

14.3. Complaints must be submitted to Marjory in writing, fully and clearly described, within a reasonable time – but no later than 7 days after detection.

Alice Hair.

14.4. Furrley has an obligation to investigate for one month after Furrley has become aware of the complaint. After this month, Furrley will

decision. If research shows that the product does not originate from Furrley, Furrley refers to the applicable penalty clause.

14.5. In the event of complaints, the client is prohibited from negatively shielding Furrley via social media. Complaints must be resolved mutually between the parties.

be filed, whereby Furrley undertakes its obligation to resolve the complaint as best as possible.

15. Applicable law and choice of forum

15.1. The Agreement shall be governed exclusively by Dutch law.

15.2. All disputes between the parties will be submitted exclusively to the competent court in the District of Rotterdam, unless a dispute must be brought before the Subdistrict Court,

in which case the rules of the law must be followed.

16. Mutual obligations

16.1. The client is prohibited from selling Furrley products via a webshop.

16.2. The Client undertakes to include the Furrley logo – including a link to the Furrley website – on the website. This also applies

for other forms of social media. The client must also provide the shop window with a Furrley shop window sticker, which Furrley will supply. Furrley will mention the client on

her website for consumers. If the agreement between the parties is terminated, the client must ensure that references to Furrley are removed within 7 days.

16.3. The Client must offer the Furrley products for sale in their original packaging; repackaging of Furrley products is not permitted.

16.4. If the client offers Furrley products without the original Furrley packaging, the client will forfeit an immediately claimable fine of € 2,000.

For each subsequent day, including part of a day, that the violation continues, the client will owe a fine of €500, capped at an amount of

€50,000.

16.5. The client must insure himself for the fine, whereby the driver is also held liable. In this context, the client co-signs the agreement between the parties.

17. Amendment of the general terms and conditions

Changes to these general terms and conditions will only come into effect after they have been published in an appropriate manner, provided that applicable changes will be published during

the term of an offer the provision most favorable to the client will prevail.